1. Information We Collect
1.1 User-Provided Information
- Instagram profile information accessible through the Instagram API
- Messages and interactions with our chatbot
- Mood tracking data and journal entries
- Survey responses and assessments
1.2 Automatically Collected Information
- Usage patterns and conversation history
- Interaction timestamps
- Technical information about your device and connection
2. How We Use Your Information
- To provide personalized chat responses and support
- To improve our chatbot's understanding and effectiveness
- To analyze usage patterns and enhance user experience
- To maintain conversation context and history
- To generate anonymized analytics and performance metrics
3. Data Storage and Security
- All data is encrypted in transit and at rest
- Conversation history is stored for 90 days
- Personal data is stored in secure MongoDB databases
- Vector embeddings are stored securely for conversation context
- Redis caching is used for performance optimization
4. Data Sharing and Third-Party Services
We use the following services:
- AWS Bedrock for natural language processing
- MongoDB Atlas for data storage
- Redis for caching
- Instagram API for message delivery
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of data collection
- Export your conversation history
- Modify your privacy settings
6. Data Retention
- Chat histories: 90 days
- User profiles: Until account deletion
- Analytics data: 12 months
- Message metadata: 6 months
7. Changes to This Policy
We reserve the right to update this policy. Users will be notified of any significant changes through the chatbot.
8. Contact Information
For privacy-related queries, contact: support@habitize.com